When I first got the HTC Inspire I was really impressed. It has a ton of different features and apps, many of the available for free in the Android market. Not to overstate it, but using this device reminded me of the feeling I got when I used the Internet for the first time way back in the early nineties. One of the only knocks I can think of is that it is not as user friendly as the Apple products I have been using. It does take some time to get used to locating the settings and the configuring the various programs the phone can run. Everything has a lot of options, which is both good and bad. If you are tech savvy, that is not going to be a problem at all. You may even like experimenting with you new device and trying to set it up according to your personal specifications. If you are not so tech savvy or do not enjoy trial and error, you may lose patience at first. It can be overwhelming, I have to admit. Stick with it though, because the HTC Inspire 4G user manual can help you through any issue that will arise.